Turnover rate

Process for measuring turnover rate

Analyzing engagement data from former employees is very important as it can be used to identify trends and address issues that may lead to turnover. The key applications of the assessment of the engagement data from employees that have left the company are the following:

Understand patterns and root causes of employee departures.
Improving employee experience by identifying critical moments when disengagement starts to refine processes like onboarding.
Strengthening retention by addressing workplace factors linked to disengagement and validating exit interviews insights.
Assess the impact of managers on employee engagement and provide targeted training.
Compare past and current engagement trends to measure improvements.
Adjust employer branding to attract better-aligned candidates.
Use disengagement insights to justify organizational improvements and predict future attrition risks.

By analyzing engagement data, companies can improve workplace culture, retention, and overall employee satisfaction while maintaining privacy and ethical practices.

1 How does Nailted classify employees within the departure decision groups?

When an administrator disables a Nailted user they are requested to add the last working date and also to indicate the reason why the person is leaving the organization by company decision or by employee decision. The latter reason is used for automatically creating the Departures by employee group that contains all the people that willingly has decided to leave the organization.

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Departures by employee or company groups will not appear on your Groups section as they are intended for filtering information and this way anonymity is secured.

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Viewing your metrics with this new filter will allow you to understand which aspects may have led someone to leave the organization voluntarily and create the strategies to prevent it in the future.

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Be cautious as this information carries some bias, so we recommend you to always review the metrics of the entire group.

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2 Where can I use the groups divided by departure reason?

The groups divided by departure reason can be used along the following Nailted modules:

Turnover section: Under the departures by employee decision by clicking on the View engagement metrics button you will be able to review this group metrics of the last 6 months.

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This time frame filter will remain in all the metrics accessed from this section.

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Only administrators with permission to see Turnover information will see the employee departures groups in any of the sections described below.

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Mood map: You will be able to consult the position in the moodmap of the people according to their departure reason.
eNPS and metrics section: Review your metrics directly by the departure by employee decision to understand better what their worries are in order to improve your retention plan.
Group list: Compare the departure groups easily.
Evolution and Groups comparison: Compare in more detail different groups to understand their patrons at a glance.

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These modules are only available in some plans.

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